Sub Shack 30A

Where they were stuck

Sub Shack makes some of the best subs on 30A — but the business ran almost entirely on walk-ins. There was no way for customers to order online, no system to bring past customers back, an inconsistent stream of Google reviews, and a Google Business Profile that wasn't working hard enough to capture local searches. Great food, but the systems around it were leaving orders on the table.

The system we installed

• Online ordering — set up so customers can order subs online instead of relying on walk-ins and phone calls
• Reactivation system — automated outreach that brings past customers back without any manual effort
• Review automation — a system that consistently requests reviews from happy customers and grows their 5-star social proof
• Google Business Profile optimization — fully optimized to show up for hungry locals and visitors searching on 30A

What changed

Sub Shack now has the digital backbone a modern local restaurant needs. Customers can order online, past customers get pulled back automatically, fresh reviews keep coming in, and an optimized Google Business Profile helps new customers find them when they search for food on 30A — all running automatically alongside the day-to-day of making great subs.