Introduction
Service Systems ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website at getservicesystems.com and all related marketing automation services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
- Personal Information — name, email address, phone number, business name, and address provided when you contact us or sign up for our services
- Usage Data — information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages
- Communication Data — records of communications between you and Service Systems, including SMS messages, emails, and phone call logs
- Business Information — details about your business provided for the purpose of delivering our services
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Communicate with you about your account, services, and support requests
- Send SMS messages related to your inquiries, appointments, and services you have opted into
- Improve and personalize our services
- Process payments and prevent fraudulent transactions
- Comply with legal obligations
- Send promotional communications where you have given consent
SMS Communications & Data
When you opt into SMS communications from Service Systems, your SMS consent data and phone number will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. SMS opt-in data will only be used to communicate with you regarding your requested services.
You may opt out of SMS communications at any time by replying STOP to any message we send. After opting out, you will receive a final confirmation message and will no longer receive SMS messages from us.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers — trusted third-party vendors who assist us in delivering our services, subject to confidentiality agreements
- Legal Requirements — when required by law or to protect the rights, property, or safety of Service Systems, our clients, or the public
- Business Transfers — in connection with a merger, acquisition, or sale of assets, with appropriate privacy protections
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure servers, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
- The right to data portability where applicable
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: (850) 608-4957
- Website: getservicesystems.com
- Address: Miramar Beach, FL 32550